Thursday, September 13, 2007

Comcast's fabulous HD DVR

I have to say I wasn't all that pleased with the HD DVR Comcast supplies. The interface is seriously 10 years behind Tivo's. It's like DOS compared to Windows. But at least you could (a) record 2 shows at once, and (b) record in HD (Tivo's HD DVR is about $800!).

Unfortunately, our first HD DVR lasted 2 weeks before it cooked itself. Locked up completely, wouldn't even respond to the Power button on the front.

A DIFFERENT Comcast installer came out to replace the DVR, and this guy was smart and quite competent. Even left us an optical cable to connect the audio to my surround sound amp so that we'd get true Dolby 5.1 from shows that were in 5.1.

So it's not ALL bad...let's see if this DVR can last more than 2 weeks though...

Tuesday, September 04, 2007

Comcast incompetence? I'm not the only one who thinks so...

A co-worker (having heard my recent rants about all my installation screwups from Comcast) found this today. The article in Consumerist starts with:

"Let's face it, you are probably smarter than your last Comcast technician—at least, you probably think you are."